Supporting Providers of Home Medical Equipment and Services

in the Home with Leadership, Knowledge, and Advocacy

HOMES 2024 Annual Meeting & Exhibits


Wednesday, April 17, 2024

8:15 - 9:15a

Healthcare is Marathon

Keynote: Matt Jones

Healthcare is a Marathon, is an inspirational/motivational leadership talk designed to motivate, encourage, and inspire home health, home care, and durable medical equipment providers professionals in the changing climate in healthcare.

The talk is upbeat, energetic, full of humor, and tangible action strategies throughout. It is also tailored to fit the specific needs, challenges, and goals of your association.

 It is based on my experiences conquering cancer three times (doctors did not think he would live), going through a bone marrow transplant, relearning how to walk, running marathons around the world, and my studies as a Ph.D. Candidate in Organizational Leadership along with Positive Psychology, and my book Life's a Marathon.

9:15 - 10:15a

Cybersecurity for the HME Provider: Why should I care?

Jeff Woodham, Vice President; Mandry Technology Solutions

In this session, attendees will gain an understanding of why cybersecurity is important to the livelihood of their HME business. The speaker will cover the regulatory requirements related to cybersecurity that are embedded within HIPAA as well as select business risk aspects. The session will include a high level review of the types of cybersecurity attacks and what potential harmful outcomes could result if not addressed. The attendees will receive an overview of best practices related to cybersecurity activities along with suggested next steps to take action on the take aways of the session.

1:30 - 2:30p

Expert Tips that Give Actionable Items for Business Growth

Sarah Newby, Strategic Office Support

Are you frustrated that your company isn’t growing to plan?  Does your team always miss their targets?  Do you feel like you’re the one doing all the work?

As business owners and managers, we agonize over the bottom-line, spend countless hours planning goals, and try to coach our teams to greatness.  But, we often neglect the most important lever… improving our ability to influence and lead the organization.

It is your leadership that is the lid on your organization’s success.  Elevate yourself, and everyone will follow you to new heights.  Stay stagnant, and those around you will as well.

In this session, you will learn how to break free of mediocrity.  You will develop a new definition of leadership.  You will learn how to attract better leaders to work for you.  You will learn about the breaking points in business, and how to smash through those breaking points.  If studied and applied, the lessons in this session will allow you to unlock the potential of your people and your organization.

2:30 - 3:30p

A Culture of Accountability Drives Employee Engagement and Success

Miriam Lieber, Lieber Consulting


Businesses succeed at a higher level and staff members perform better when everyone takes ownership of their work. A common leadership weakness is not holding people accountable until things go wrong. This laissez faire attitude creates negative morale and unengaged staff. According to Gallup, only two in ten employees believe that their performance is managed in a way that motivates them to do outstanding work. In this session, Miriam will discuss accountability measures that breed success and employee engagement. You won’t want to miss this interactive and timely session.

3:30 - 4:30p

Behind the Curtain: The Mechanics of Purchasing a DME Company

Bradley Smith, VERTESS

This course will outline the details of a Home Medical Equipment (HME) transaction through the eyes of both buyer and seller. It also includes things to look out for during the transaction process that one might not be aware of. HME transactions look different than others, and this course will provide a better understanding of what will (or could) occur throughout the process.

Thursday, April 18, 2024

8:00 - 9:00a

AAHomecare Payer Relations Update

David Chandler, AAHomecare

In this session we will review payer relations efforts and look at trends and opportunities around the country. We will address Commercial, Medicaid, Managed Care & other non-traditional Medicare payers. Grab a seat to hear in depth Medicare Advantage updates and a detailed discussion on the Transparency in Coverage Final Rule rollout and how this could impact your contracting efforts.

9:00 - 10:00a

Audit Climate: What You Need to Know

Wayne van Halem, President; The van Halem Group

Things are heating up when it comes to audits, including in Managed Care. This presentation will provide a solid foundation of what you need to know as far as audits are concerned. We will provide an overview of what oversight entities and payers are currently focused on as well as a look into what we might expect in the second half of the year. Knowledge is power when it comes to protecting your business from audit recoupments and denials.

  • Identify issues or products that auditors from various payers are focusing their oversight efforts.
  • Learn what issues or products may be the subject of future oversight efforts
  • Identify which audit entities are most active.
  • Identify steps a supplier can take to mitigate the impact of an audit and reduce denials or overpayments.

All attendees and exhibitors are invited to join any and all meeting sessions, breaks, meals, and networking opportunities.




Home Medical Equipment and Services Association of New England

400 TradeCenter, Suite 5900, Woburn, MA 01801 ★ (508) 993-0700

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